Test and Trace Update

Wednesday 30 September 2020

From 18 September, it is now a legal requirement for businesses in certain sectors to record contact details of their customers.

These details should be kept for 21 days and would be passed to the NHS Test and Trace service should there be a report of someone attending your premises who later tested positive with the virus.

The government has provided has provided full details of what is required of businesses.

To help with Test and Trace, a new app will be launched by the government on 24 September.

The app allows people to report symptoms, order a coronavirus test, check in to venues by scanning a QR code and it helps the NHS trace individuals that may have coronavirus.

The app will help the NHS understand if the virus is spreading in a particular area, and so local authorities can respond quickly to stop it spreading further and save lives. The app does this while protecting a user’s anonymity. Nobody, including the government, will know who or where a particular user is.

Venues can create a poster with a unique QR code for app users to scan to record their visit, and there is more information, including a guide on how to create a QR code poster on the NHS website.

Related Links

Coronavirus: Swale Business Support

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Find out the latest on the support for businesses in relation to coronavirus (COVID-19).

Business Support

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Help for those starting and already running a business. Including council support and useful advice to point you in the right direction.

Council Services & Business Rates

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Access services from Swale Borough Council.