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Coronavirus: Swale Business Support

Find the latest Swale support for businesses in relation to COVID-19.

Coronavirus: Support for Swale businesses


On this page you can find details about coronavirus support for Swale businesses.

Government support for businesses is also available through their website.


Latest COVID-19 update

The government has written to the Council to extend the deadlines for two of the Covid-19 support schemes.

Businesses applying for the Christmas Support Payment for Wet-led pubs will now have until the 28 February 2021 to apply.  If you feel you would be eligible for this scheme, please apply using the Grant Approval website by creating an account and completing the relevant application form.

The closing date has also been extended for the November claims for the Local Restrictions Support Grant (Closed) and the Additional Restrictions Grant.  We have not yet been advised of the new deadline for these schemes, but we will let you know once we know more.

If you are eligible for the Local Restrictions Support Grant (Closed) for the other grant periods, you can also claim through the Grant Approval website for:

  • Tier 3 (2 December 2020 to 19 December 2020)
  • Tier 4 (20 December 2020 to 4 January 2021)
  • National Lockdown (which started on the 5 January 2021)

This scheme is for businesses which have been asked to close by the government and who are registered to pay business rates.

You will need to complete a separate application form for each period of restriction you wish to apply for.

The Swale Borough Council grants for businesses during the Coronavirus (Covid-19) outbreak page includes an eligibility checker where you can find out which grant you may be eligible for.

If you are not eligible for a Local Restrictions Support Grant (Closed), you may be eligible for support from the Additional Restrictions Grant scheme.

We are processing the exceptionally high volume of applications we have received so far as quickly as possible.  If you have sent an enquiry, you will receive a response shortly but please bear with us as we are dealing with an extremely high number of applications and queries at this time.

Economic Development E-bulletin

We will be using the economic development e-bulletin to continue to provide updates about business support.

Please encourage contacts and other local businesses to sign up for the e-bulletin so that as many businesses as possible can be kept informed.  If they would like to subscribe to receive the e-bulletin in their inbox, they just need to email economicdevelopment@swale.gov.uk and we will add them to our mailing list.

We will also continue to provide regular updates through the Swale Borough Council website, the Swale Means Business website and the Council’s social media accounts.

Working safely

The government has provided a range of guidance to help companies make their workplace safe:

Business rates update

Swale Borough Council has clarified the extended retail discount for 2020/21.

The government has announced that the business rates revaluation will take place in 2021, to help reduce uncertainty.  The government has published the full details on their 'business rates postponed' news story.


Business support schemes

The government has issued a range of financial support measures for businesses during coronavirus.

The Economic Development E-bulletin section of this website includes an archive of our previous updates which were sent by email.


Business support from other organisations

  • The government's business support helpline is 0300 456 3565 between Monday to Friday, 9am to 6pm;
  • The Kent and Medway Growth Hub also has a Business Recovery Helpline where you can speak to an advisor.  Their number is 03333 602300 which is open between Monday to Friday during office hours.
  • The Federation of Small Businesses has advice on their website for small businesses and the self-employed.
  • Swale's Council website also includes the latest updates about local services.
  • HM Revenue & Customs (HMRC) has a helpline for any businesses and self-employed people concerned about paying their tax due to coronavirus (COVID-19).  Up to 2,000 skilled call handlers are available to support businesses and individuals when needed.  The number is 0800 0159 559 and further information is available on the HMRC website.

Last update: Wednesday 10 February 2021.

Related links

National Lockdown, Tier 3 and 4 restriction grants

Covid-19 Business Support Grants

Funding available for businesses impacted by the recent national lockdown, tier 3 and 4 restrictions.

Test and Trace Update

Promotion for Test and Trace app.

Guidance for how to work with the Test and Trace system, and to download a poster for the app.

Support Your Local

The logo of the Support Your Local campaign.

A campaign to support Kent food and drink businesses.

'We’re Good to Go' industry standard

We're Good to Go Logo

Find out how to apply for the new industry standard to give your customers confidence you are following COVID-19 guidance.

‘Know Before You Go’ Toolkit

Know Before You Go Logo

Download a toolkit and assets to build your customers' confidence.

Kent and Medway Business Fund

Logo of the Kent and Medway Business Fund

Applications are welcome for 0% loans between £50,000 and £500,000.